Privacy Policy & Gdpr Regulation

We are glad that we do not share or publish your personal data with any un-authorised 3rd parties. At HolidayHoppa.com we collect some of your personal data to complete your contract with us or our partners in your destination country / areas.

We are committed to protect the rights of individuals in line with Data Protection Act 1998 and GDPR ( General Data Protection Regulation )

Holidays Abroad Uk Limited ( 09585797 ) and Holidays Abroad Turkiye Seyahat ( 44422301178 ) trading as HolidayHoppa.com our correspondence address B1 Business Centre Suite 206 Davyfield Road Blackburn Lancashire BB1 2QY, headquartered in Turkey ( Incilli Mah. Kizilcik Cad. No:14 Karasu / Sakarya - Turkey )

Datas We collect

We collect the following datas from you at the time of the booking : Your name, address, email address, your mobile phone number, flight details, and accommodation details in your resort, your card details ( when you are making the booking online yourselves, we can NOT see or store any of your debit/credit card details as you are connected to the secure card payment gateway of the bank we work with and your card details can NOT be viewed and stored in anyway via SSL Security certificates , your card details you provide when booking over the phone can NOT be stored as we process the payment over the phone for you via the Banks interface, your card details you provide via online chat help line and whatsapp are destroyed in daily basis by an automated system as we receive more chat requests and whatsapp conversations, Whether you make the booking on the phone or via chat help line or Whatsapp line, you are asked if you authorise the payment and once we see your message "YES" or " I DO AUTHORISE" we process your payment on your behalf )

We may also collect information about the way you visit our website , the search engines you come from or the pages you view at the time during your surf on our website.

We use your personal information to fulfil our contract to you and provide your travel services such as airport transportation, transportation, extras you purchase or the resort excursions you might have booked, manage your booking and bill you.

We may use your personal information to contact you regarding to your booking you place on our website or over the phone or over the chat line or whatsapp, and provide you possible information about our new products / services which you may be interested in.

We may contact you via the Mobile Messaging Apps such as Whatsapp and Viber in order to inform you about the missing information or the information we need to provide to you regarding to the services you have booked or if the online payment failed or about your requests, or if your stay on a certain page of our website is long which causes session cancellation to assist you through the booking process.

Usage of your Personal Data

We may share your personal data with trusted third parties such as the third party partners and trusted sub-contractors of the transport services and/or extras for the purpose of processing and managing your booking.

We may employ the services of a third party to help us in certain areas, such as website hosting. In some cases, the third party may receive your information.

We may use your information if we are under a legal duty to disclose this; or in order to enforce our website terms of use and any other agreement; and/or to protect the rights of Holidays Abroad Limited.

We may transfer some of your information to countries outside of the EU including but not limited to the Republic of Turkey where our international head office is. Where this is the case, we have made sure that we have taken ICO compliant safeguards to ensure your data is protected in the same way it is in the EU.

How long do we keep your data ?

Your data is held in the database of our website for as long it is necessary for the purposes explained and for statutory reasons. You have right to request from us to delete all the data you have provided at any time after your booked services are completely provided or the dates of the services you have booked exceeded. We will delete , erase all the personal information we have if there is no statutory obligations connected with your booking with us or information is requested from lawful entity.

Links on our website.

Our website contains links to other web sites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage you to review the privacy policies of those other websites so you can understand how they collect, use and share your information.

Advertising on our website

We currently do not work with a third party advertising agent for the adverts published on our website, we select the advertisements carefully to help you enjoy your stay in your holiday resort more. However we may publish advertisements on our website via third party advertising agents which we have no control over their privacy policy.

Cookies on our website

We use session cookies on our website. Cookies are small text only information strings that help our website to work / perform which helps our website to remember if you have visited our website before and assign you a session id ( alfa-numeric randomly created ) for your bookings so the system can keep track of what is booked by whom. The cookies are sent to your computer's hard drive by our website and collected back from your computer's hard drive, the cookies our website sends do not contain any personal data. Once your booking is finalised / completed the cookies our website receives from your browser are automaticly deleted from the cache of the server.

A Simple example: You make a search for an airport transfer on the search box located on the home page of our website saw the prices on the search results page, but didnt process with the booking and surfed back to the home page, the search box will remember the data you have entered to make the search such as the airport name, resort name, your travel dates, these are to help to give you better surfing experience on our website.

Profile Cookies : We currently do not offer profiles on our website for our visitors therefore there is NO Profile cookies we use.

Profile cookies or Session cookies may stay on your computer untill you clear the cookie cache of your computer.

If you have any further question about the Privacy Policy you may email us or contact us via the chalt help line or whatsapp & viber messaging applications.

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